Associate, Payroll Client Services - Sat- Wed - Amer

hirify.me

Americas
Base: $19,650 - $44,200 usd; bonus/equity: not spe...
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Payroll customer service experience
Regulatory requirements knowledge
Customer satisfaction focus
** The job posting is for an Associate role in Payroll Client Services at Remote, a company focused on global employment compliance. The position requires experience in payroll customer service and excellent communication skills, and it offers opportunities for career advancement in a collaborative, innovative environment. **

Job Summary

  • Serve as the primary contact for all payroll-related inquiries, offering thorough support through email, live chat, and video calls.
  • Provide advanced-level support, addressing complex issues and ensuring customer satisfaction is prioritized throughout their journey.
  • Partner effectively with teams across Customer Experience, Payroll Operations, Benefits, Tax, and Finance to ensure timely and accurate resolutions within strict service level agreements (SLAs).

Matching Summary

Match Score: 75

** The job posting is for an Associate role in Payroll Client Services at Remote, a company focused on global employment compliance. The position requires experience in payroll customer service and excellent communication skills, and it offers opportunities for career advancement in a collaborative, innovative environment. **

Salary

Base: $19,650 - $44,200 USD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Payroll customer service experience
  • Regulatory requirements knowledge
  • Customer satisfaction focus
  • Zendesk, Slack, Notion experience

Nice-to-have

  • Ambitious problem solver
  • Continuous learning in payroll
  • Global employment navigation

Key Requirements

  • Experience in a payroll customer service role
  • Advanced knowledge in specific jurisdictions
  • Superior written and verbal communication skills
  • Ability to engage with diverse stakeholders
  • Manage multiple priorities

Work Rights

Not specified

Tailored Resume

Cover Letter