Support Coordinator Ii - Torrance-bco Ortho Cl - Full Time 8 Hour Days (non-exempt) (non-union)
uscdirectory.usc.edu
Torrance, California, US
$25.00 – $39.69 hourly; not specified; not specifi...
Not specified
Customer service and patient interaction
Heavy phone answering and message distribution
Medical records and imaging retrieval
The University of Southern California is seeking a Support Coordinator II for its Torrance clinic, responsible for ensuring optimal patient flow and satisfaction through effective appointment scheduling and customer service. The role involves coordinating various clinical services, managing referrals, and assisting with financial assessments
Job Summary
The Support Coordinator II serves as an intermediate-level support coordinator within the Ambulatory clinic, ensuring smooth outpatient flow for optimum patient satisfaction and clinic operation.
Responsibilities include coordinating multiple appointments across multi-specialty clinical services, managing daily clinic preparation, handling customer service, phone calls, intake, message distribution, obtaining medical reports, scheduling procedures, registration, co-pay collections, and referrals management.
The role requires excellent communication skills, flexibility, a proactive approach, efficiency under pressure, and the ability to work independently and in a team setting, with knowledge of insurance plans and referral processing.
Matching Summary
Match Score: 75
The University of Southern California is seeking a Support Coordinator II for its Torrance clinic, responsible for ensuring optimal patient flow and satisfaction through effective appointment scheduling and customer service. The role involves coordinating various clinical services, managing referrals, and assisting with financial assessments.
Salary
$25.00 – $39.69 hourly; Not specified; Not specified