Customer Service Representative

BMO

Burnaby, Canada
$34,750.00 - $47,250.00; not specified; health ins...
Exceptional customer service delivery
Identify customer needs
Provide financial solutions advice
Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions

Job Summary

  • Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions.
  • Works collaboratively within the branch and through various channels to deliver the desired customer experience and achieve overall business objectives.
  • BMO offers a total compensation package that may include performance-based incentives, discretionary bonuses, health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans.

Matching Summary

Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions.

Salary

$34,750.00 - $47,250.00; Not specified; Health insurance, tuition reimbursement, accident and life insurance, retirement savings plans

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • Identify customer needs
  • Provide financial solutions advice
  • Collaborate with branch partners
  • Handle banking transactions
  • Offer digital banking guidance

Nice-to-have

  • Creative problem-solving
  • Personalized customer experience
  • Proactive initiative
  • Adaptable to changing schedules
  • Ethical conduct

Key Requirements

  • Post-secondary degree or certification desirable
  • Confident use of digital tools
  • Basic knowledge of sales solutions
  • Strong interpersonal skills
  • Basic verbal and written communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter