Customer Service Specialist

Careersharbor

Not specified (assumed to be hybrid based on the nature of the role).
Customer order coordination
Sales order creation and expediting
Master demand plan maintenance
Integer is seeking a Customer Service Specialist to coordinate operational support related to customer orders, ensuring successful execution and timely delivery. The ideal candidate should have 2-5 years of experience in customer service or manufacturing, strong analytical skills, and proficiency in Microsoft Office and Oracle

Job Summary

  • Coordinates and executes operational support for all customer order-related processes, serving as the first point of contact for transaction inquiries.
  • Responsible for maintaining and updating price lists in Oracle and coordinating with Finance to resolve billing and collection issues, ensuring SOX compliance.
  • Monitors progress from initial contact to final resolution, providing timely reports to support Clients, Sales, Marketing, and Operations.

Matching Summary

Match Score: 85

Integer is seeking a Customer Service Specialist to coordinate operational support related to customer orders, ensuring successful execution and timely delivery. The ideal candidate should have 2-5 years of experience in customer service or manufacturing, strong analytical skills, and proficiency in Microsoft Office and Oracle.

Skills & Requirements

Must-have

  • Customer order coordination
  • Sales order creation and expediting
  • Master Demand Plan maintenance
  • Price list maintenance in Oracle
  • Customer issue resolution
  • Material return coordination

Nice-to-have

  • Respectful interaction
  • Open and honest communication
  • Doing the right things
  • Teamwork and proactivity
  • Detail-oriented approach

Key Requirements

  • 2-5 years of customer service/manufacturing experience
  • Data analysis, sales, and forecast experience
  • Advanced English proficiency
  • Ability to read and interpret contracts
  • Bachelor's degree in Business, Commerce, Administration, or Industrial Engineering

Work Rights

Not specified

Tailored Resume

Cover Letter