Helpdesk Rep (pnb)-4

NCR Atleos

Fully remote
Dispatch tickets for incoming requests
Manage incoming and outgoing calls
Perform atm remote management tasks
NCR Atleos is seeking a Helpdesk Representative to join their fully remote team, focusing on providing customer support for financial institutions and retailers. The role involves managing incoming and outgoing calls, as well as dispatching tickets and overseeing ATM remote management

Job Summary

  • NCR Atleos is a leader in expanding financial access with 20,000 dedicated employees optimizing operations globally.
  • The role involves dispatching tickets, managing phone communications, and performing remote management of ATMs.
  • Employment offers are conditional upon the successful passage of applicable screening criteria.

Matching Summary

Match Score: 85

NCR Atleos is seeking a Helpdesk Representative to join their fully remote team, focusing on providing customer support for financial institutions and retailers. The role involves managing incoming and outgoing calls, as well as dispatching tickets and overseeing ATM remote management.

Skills & Requirements

Must-have

  • Dispatch tickets for incoming requests
  • Manage incoming and outgoing calls
  • Perform ATM remote management tasks

Nice-to-have

  • Optimize branch operational efficiency
  • Maximize self-service availability
  • Global financial institution experience

Key Requirements

  • Passage of screening criteria applicable to the job

Work Rights

Not specified

Tailored Resume

Cover Letter