Business System Analyst - Gtas

Amex GBT

Mexico
Not specified (assumed to be hybrid or flexible based on industry norms).
3 to 4 years technical application support experience
Xml, apis, web services, .net framework debugging
Sql queries and log analysis tools proficiency
Amex GBT is seeking a Business System Analyst to provide Level 2 technical support for their travel booking applications and related services. The ideal candidate will have a background in technical application support, particularly in the travel industry, and experience with troubleshooting web-based architectures

Job Summary

  • Amex GBT offers an inclusive and collaborative culture where colleagues find inspiration in travel as a force for good.
  • The role involves providing Level 2 technical support for AMEX GBT Travel booking applications and managing critical incident resolutions.
  • Employees receive flexible benefits tailored to each country, including health insurance, retirement programs, and access to over 20,000 learning courses.

Matching Summary

Match Score: 85

Amex GBT is seeking a Business System Analyst to provide Level 2 technical support for their travel booking applications and related services. The ideal candidate will have a background in technical application support, particularly in the travel industry, and experience with troubleshooting web-based architectures.

Skills & Requirements

Must-have

  • 3 to 4 years technical application support experience
  • XML, APIs, Web services, .NET Framework debugging
  • SQL queries and log analysis tools proficiency
  • Ticketing systems Freshservice ServiceNow Salesforce
  • Multi-tiered web-based architecture troubleshooting

Nice-to-have

  • Experience in Travel Management Company environment
  • Strong problem-solving skills with attention to detail
  • Ability to collaborate across virtual global teams
  • Flexibility to work 24x7 rotational shifts
  • High personal accountability and time management

Key Requirements

  • Bachelor's degree in computer science or equivalent experience
  • 3 to 4+ years of technical application support experience
  • Experience preferably in a Travel Management Company (TMC)

Work Rights

Not specified

Tailored Resume

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