Commensurate with education + experience; benefits...
Coordination of benefits
Patient demographics collection
Insurance verification
The Pre-Registration Specialist II is the go to resource for complicated registrations, working with coordination of benefits (COB) issues to ensure that primary insurance is filed appropriately and the secondary follows the primary
Job Summary
The Pre-Registration Specialist II is the go to resource for complicated registrations, working with coordination of benefits (COB) issues to ensure that primary insurance is filed appropriately and the secondary follows the primary.
This role involves answering inbound/outbound calls, collecting patient demographics and insurance information, verifying insurance, and directing patients to appropriate financial counseling.
UAMS offers benefits including health, dental, vision plans, holiday/vacation/sick leave, education discounts, and retirement matching for eligible positions.
Matching Summary
The Pre-Registration Specialist II is the go to resource for complicated registrations, working with coordination of benefits (COB) issues to ensure that primary insurance is filed appropriately and the secondary follows the primary.
Salary
Commensurate with education and experience; Benefits: Yes
Skills & Requirements
Must-have
Coordination of benefits
Patient demographics collection
Insurance verification
Call center environment
Nice-to-have
Professional and friendly interaction
Positive working relationships
Service recovery skills
Patient and family centered care
Key Requirements
High School Diploma or GED
2 years customer service experience
2 years healthcare registration/insurance verification experience
Ability to follow oral instruction, read, and write
Computer/basic keyboard skills
Telephone etiquette skills
General knowledge of office machines
Work Rights
Proof of legal authority to work in the United States