Job Summary

• The role requires performing expert-level troubleshooting to ensure the integrity and stability of EHR applications for complex customers.
• Candidates must demonstrate sound judgment regarding patient safety, financial integrity, and regulatory compliance while managing multiple clients.
• The position involves mentoring team members and creating documentation to ensure consistent processes across the Managed Services team.

Matching Summary

Skills & Requirements

Key Requirements

• Post-secondary education or equivalent experience
• Epic Certification in Beacon required
• Minimum 3 years implementing or supporting EHR modules
• Proficiency with Microsoft Office applications
• Prior experience with ticketing systems

Work Rights