Customer Support Representative I

globalmap.dev

Remote
Fully remote
Technical resource for customer base
Troubleshoot product issues
Supporting software solutions
HighLevel is seeking a Customer Support Representative I to provide technical support for its AI-powered sales and marketing platform in a fully remote work environment. The ideal candidate should have experience in troubleshooting software issues and be passionate about helping customers succeed

Job Summary

  • The primary role of the Customer Support Representative would be to act as a technical resource to our customer base for HighLevel’s suite of software features.
  • A qualified Customer Support Representative possesses the ability to troubleshoot product issues and has experience supporting software solutions preferably within the technology industry.
  • We are building more than software; we are building a global community rooted in creativity, collaboration, and impact.

Matching Summary

Match Score: 85

HighLevel is seeking a Customer Support Representative I to provide technical support for its AI-powered sales and marketing platform in a fully remote work environment. The ideal candidate should have experience in troubleshooting software issues and be passionate about helping customers succeed.

Skills & Requirements

Must-have

  • technical resource for customer base
  • troubleshoot product issues
  • supporting software solutions

Nice-to-have

  • AI powered platform experience
  • global remote-first environment
  • creativity and collaboration

Key Requirements

  • experience supporting software solutions

Work Rights

Not specified

Tailored Resume

Cover Letter