Server Engineer (analista De Infraestrutura)

Air Products

Sao Paulo, Brazil
On-site
Windows and linux server environments
Aws cloud support
Security patching
Air Products is seeking a Server Engineer in Sao Paulo, Brazil, to provide technical support for Windows and Linux server environments, including AWS cloud services. The role involves incident management, server installation, configuration, and performance troubleshooting, with a focus on a 24/7 support model

Job Summary

  • Provide 7x24 level 2-3 global support with follow-the-sun rotation model for Air Products computing platforms with the focus on the server environment.
  • Support activities for servers worldwide and in the AWS cloud which includes monthly security patching and handling incidents.
  • Comply with all AP ITIL Service Level Management objectives including Incident Management, Problem Management, Change Management, Release Management to ensure the delivery of serve services per agreed service level and operational expectations.

Matching Summary

Match Score: 85

Air Products is seeking a Server Engineer in Sao Paulo, Brazil, to provide technical support for Windows and Linux server environments, including AWS cloud services. The role involves incident management, server installation, configuration, and performance troubleshooting, with a focus on a 24/7 support model.

Skills & Requirements

Must-have

  • Windows and Linux server environments
  • AWS cloud support
  • Security patching
  • Incident management
  • Server installation and configuration
  • Performance troubleshooting
  • Follow-the-sun rotation model

Nice-to-have

  • Collaborate and innovate solutions
  • Professional stability
  • Safest, most diverse, and most profitable

Key Requirements

  • Bachelor’s degree or equivalent experience
  • Experience supporting Windows and Linux server environments
  • Hands-on experience with server installation, configuration, patching, and troubleshooting
  • Experience with incident management
  • Basic to intermediate experience supporting AWS cloud environments
  • Knowledge of ITIL processes
  • Fluent English communication skills

Work Rights

Not specified

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