Care Manager – Patient Support Call Center - Work From Home

IQVIA

Multiple Locations, ,
$22.00 - $23.00 ph; not specified; not specified
Fully remote
Contact insurance companies
Benefit investigations
Copay assistance programs
Care Managers are responsible for contacting insurance companies to obtain correct eligibility information, perform benefit investigations, copay assistance and check prior authorization and/ or appeal status

Job Summary

  • Care Managers are responsible for contacting insurance companies to obtain correct eligibility information, perform benefit investigations, copay assistance and check prior authorization and/ or appeal status.
  • Responsibilities may include directly contacting patients and/or providers to evaluate eligibility for assistance programs and/or varied adherence support.
  • This role is a remote position with the opportunity to be converted to an IQVIA full-time employee.

Matching Summary

Care Managers are responsible for contacting insurance companies to obtain correct eligibility information, perform benefit investigations, copay assistance and check prior authorization and/ or appeal status.

Salary

$22.00 - $23.00 per hour; Not specified; Not specified

Skills & Requirements

Must-have

  • Contact insurance companies
  • Benefit investigations
  • Copay assistance programs
  • Prior authorization support
  • HIPAA guidelines adherence
  • Virtual team environment

Nice-to-have

  • Patient education support
  • Provider outreach
  • Bilingual Spanish - English
  • Customer service in healthcare

Key Requirements

  • High School Diploma or equivalent
  • Minimum one year medical billing experience
  • Minimum three months data entry experience
  • Type 30 WPM+
  • Computer savvy
  • Advanced Microsoft Suite knowledge
  • Soft phone systems knowledge
  • Exceptional communication skills
  • Excellent follow through

Work Rights

Not specified

Tailored Resume

Cover Letter