Workplace Experiences & Operations Sub-regional Lead

Jllcareers

Ho Chi Minh City, Vietnam
Client interface and relations
Facilities/property management service delivery
Manage capital and expense budgets
This role will be the single point of contact for HSBC in the sub-region, dedicated to ensuring a high level of client interface and develop client relations with their satisfaction on their facilities

Job Summary

  • This role will be the single point of contact for HSBC in the sub-region, dedicated to ensuring a high level of client interface and develop client relations with their satisfaction on their facilities.
  • You will be accountable for the achievement of the Management Plan and all key performance indicators including responsibility for managing the capital and expense budgets, short and long-term regional projects, operations and maintenance, interface with senior managers in client real estate / Facility team and business units, coordination with other key managers within the client alliance partner organizations and customer satisfaction.
  • JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients.

Matching Summary

This role will be the single point of contact for HSBC in the sub-region, dedicated to ensuring a high level of client interface and develop client relations with their satisfaction on their facilities.

Skills & Requirements

Must-have

  • Client interface and relations
  • Facilities/property management service delivery
  • Manage capital and expense budgets
  • Achieve Management Plan and KPIs
  • Leadership to Facilities Management team
  • Innovation in service delivery
  • Client satisfaction with FM team

Nice-to-have

  • Shaping a brighter way forward
  • Meaningful career growth
  • Place where they belong
  • Demonstrate responsiveness and creativity
  • Share best practices

Key Requirements

  • 10-15 years working experience in IFM field
  • English proficiency in writing and speaking
  • Stakeholder management with market clients
  • SEA region market coverage

Work Rights

Not specified

Tailored Resume

Cover Letter