Onsite & Test Cell Support Technician

General Motors Australia & New Zealand

Onsite
Troubleshoot pcs, laptops, peripherals
Diagnose hardware failures
Support engineering software
This role is focused on troubleshooting, diagnosing, and resolving complex hardware and system issues, partnering closely with engineers, calibration teams, operators, IT groups, and third-party vendors to ensure maximum uptime and reliable test operations

Job Summary

  • This role is focused on troubleshooting, diagnosing, and resolving complex hardware and system issues, partnering closely with engineers, calibration teams, operators, IT groups, and third-party vendors to ensure maximum uptime and reliable test operations.
  • The role involves diagnosing, repairing, and replacing various hardware components, executing device imaging and configuration, and investigating recurring or complex issues to perform root-cause analysis.
  • GM is committed to a world with Zero Crashes, Zero Emissions and Zero Congestion and embraces the responsibility to lead the change that will make our world better, safer and more equitable for all.

Matching Summary

This role is focused on troubleshooting, diagnosing, and resolving complex hardware and system issues, partnering closely with engineers, calibration teams, operators, IT groups, and third-party vendors to ensure maximum uptime and reliable test operations.

Skills & Requirements

Must-have

  • Troubleshoot PCs, laptops, peripherals
  • Diagnose hardware failures
  • Support engineering software
  • Manage ServiceNow tickets
  • Onsite GM facilities and Test Cell labs

Nice-to-have

  • Strong communication and customer service
  • Work independently and manage tasks
  • Proficient in MAC, Linux Ubuntu
  • Understanding of private networks
  • Experience with calibration/test cell workflows

Key Requirements

  • Minimum of two (2) years of relevant experience
  • Ability to follow standardized procedures
  • Physical ability to lift and move equipment

Work Rights

Not specified

Tailored Resume

Cover Letter