Accenture Australia is seeking a Network Support Engineer (L2+) for their NOC team in Lisbon or Porto, Portugal. The role focuses on providing operational support, maintaining network systems, and following structured workflows
Job Summary
This role provides first-line operational support for routine network tasks, assisting senior engineers with troubleshooting, executing documented procedures, and maintaining accurate operational records.
The position has a strong focus on operational discipline, runbook adherence, and proactive monitoring within the MS‑NOC Services framework.
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services.
Matching Summary
Match Score: 85
Accenture Australia is seeking a Network Support Engineer (L2+) for their NOC team in Lisbon or Porto, Portugal. The role focuses on providing operational support, maintaining network systems, and following structured workflows.
Skills & Requirements
Must-have
NOC operations and ticket handling
ServiceNow incident management
structured workflows and runbooks
basic network diagnostics
monitoring and observability platforms
documentation tools like Confluence
Nice-to-have
data center or cloud connectivity
knowledge transfer and documentation updates
enterprise-scale operational services
Key Requirements
Minimum of 2+ years of experience
Operational maturity level 2 or higher
ITIL-aligned incident, problem, and change management