Customer Experience Manager

Five Below

Clark, New Jersey, United States
Base: $18.92; bonus/equity: not specified; benefit...
Wowing the customer through personal contact
B.e.s.t. customer service experience
Leading front end operations
Five Below's purpose is to create an amazing experience filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff

Job Summary

  • Five Below's purpose is to create an amazing experience filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff.
  • Responsibilities include training crew on customer service, leading front-end operations, ensuring store readiness, and performing store manager duties in their absence.
  • The company offers a comprehensive benefits package covering health, financial, and personal wellness.

Matching Summary

Five Below's purpose is to create an amazing experience filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff.

Salary

Base: $18.92; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Wowing the Customer through personal contact
  • B.E.S.T. customer service experience
  • Leading front end operations
  • Store cleanliness and recovery
  • Performing store manager duties in absence
  • Recruit, train, coach, develop crew

Nice-to-have

  • Embrace purpose: Let Go & Have Fun
  • Inspire with big ideas and energy
  • Make workplace a WOWplace
  • Creative thinking and composure under pressure

Key Requirements

  • Minimum 2 years of management experience
  • High School Graduate or equivalent
  • Excellent verbal and written communication skills
  • Ability to multi-task
  • Ability to maintain composure under pressure

Work Rights

Not specified

Tailored Resume

Cover Letter