Base: $39,930 - $43,923; bonus/equity: not specifi...
Customer-facing service
Switchboard operation
Maintenance request processing
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center
Job Summary
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center.
The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance with benefits including health, dental, life and disability insurance, tuition waivers, holidays, leave accrual, and retirement programs.
The University of Arkansas is committed to equal opportunity and provides accommodations for applicants with disabilities during the hiring process.
Matching Summary
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center.
Salary
Base: $39,930 - $43,923; Bonus/Equity: Not specified; Benefits: health, dental, life and disability insurance, tuition waivers, holidays, leave accrual, retirement programs
Skills & Requirements
Must-have
customer-facing service
switchboard operation
maintenance request processing
key inventory administration
payment processing for keys
proactive customer communication
Nice-to-have
general office experience
knowledge of FAMIS CMMS
familiarity with Workday
excellent written and oral communication
ability to maintain harmonious working relationships
knowledge of accessibility standards
Key Requirements
High school diploma or equivalent
At least two years of related experience
Criminal background check
Sex offender registry check
Work Rights
Must have legal authority to work in the United States