Guest Services Agent

Minor Hotels Australasia

Koh Samui, Thailand
On-site
Provide expertise services
Handle guest enquiries promptly
Outstanding guest service
The primary responsibility of a guest service agent is to provide expertise services in a courteous manner

Job Summary

  • The primary responsibility of a guest service agent is to provide expertise services in a courteous manner.
  • You will handle all guest enquires, requests and comments promptly and efficiently, ensuring their stay in the hotel is to their satisfaction.
  • Anantara Bophut Koh Samui Resort invites you to savour unforgettable getaways in the glittering Gulf of Siam.

Matching Summary

The primary responsibility of a guest service agent is to provide expertise services in a courteous manner.

Skills & Requirements

Must-have

  • Provide expertise services
  • Handle guest enquiries promptly
  • Outstanding guest service
  • Fluency in English required

Nice-to-have

  • Genuine places, people and stories
  • Heartfelt hospitality
  • Journeys rich in discovery
  • Taste of local culture

Key Requirements

  • Prior experience in hotel front office operations
  • Computer skills in MS Office
  • Experience with current Property Management Systems (OPERA Cloud)
  • Thai Nationality Only

Work Rights

Thai Nationality Only

Tailored Resume

Cover Letter