Genesys Purecloud Developer

Neighborly Brands LLC

DFW, US
Competitive pyy; equity + bonus opportunities; not...
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3+ years genesys cloud cx experience
Restful apis json oauth proficiency
Genesys architect ivr flow development
** Neighborly Brands LLC is seeking a Genesys PureCloud Developer to join their Shared Services team, focusing on designing and implementing contact center solutions using Genesys Cloud technology. The position requires strong technical skills in APIs, integrations, and contact center operations, alongside a collaborative approach to meet business outcomes. **

Job Summary

  • Design enterprise architecture for contact center capabilities incorporating Conversational AI and Marketing Orchestration.
  • Collaborate with cross-functional teams to translate requirements into scalable solutions integrating Genesys Cloud with third-party systems.
  • Enjoy competitive pay with equity and bonus opportunities in a fully remote or hybrid role based in DFW.

Matching Summary

Match Score: 75

** Neighborly Brands LLC is seeking a Genesys PureCloud Developer to join their Shared Services team, focusing on designing and implementing contact center solutions using Genesys Cloud technology. The position requires strong technical skills in APIs, integrations, and contact center operations, alongside a collaborative approach to meet business outcomes. **

Salary

Competitive Pay; Equity and bonus opportunities; Not specified

Skills & Requirements

Must-have

  • 3+ years Genesys Cloud CX experience
  • RESTful APIs JSON OAuth proficiency
  • Genesys Architect IVR flow development
  • Conversational AI integration expertise
  • Enterprise data and marketing orchestration

Nice-to-have

  • ServiceTitan CRM integration knowledge
  • BYOC architecture familiarity
  • CI/CD and version control best practices
  • Unified communications collaboration tools
  • Data analytics and reporting skills

Key Requirements

  • Bachelor's Degree in Computer Science
  • Genesys Cloud Certified Professional certification
  • 3+ years of platform experience
  • Strong understanding of contact center operations

Work Rights

Not specified

Tailored Resume

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