Especialista Soporte A Clientes -tomateros De Culiacán
Ticketmaster Com Au
Estadio Tomateros, Culiacán, Mexico
Onsite
Customer service and field work
Salesforce or similar crm
Event operations control
As a Customer Support Specialist, you will be the key person advising and assisting our sports clients throughout the entire operational cycle of an event
Job Summary
As a Customer Support Specialist, you will be the key person advising and assisting our sports clients throughout the entire operational cycle of an event.
You will advise and train clients on their events' operational process, maintain constant communication to resolve queries, and provide support by identifying root causes and offering solutions.
Benefits include direct contract with the company, legal and superior benefits, and a collaborative and dynamic work environment at the Estadio Tomateros.
Matching Summary
As a Customer Support Specialist, you will be the key person advising and assisting our sports clients throughout the entire operational cycle of an event.
Skills & Requirements
Must-have
Customer service and field work
Salesforce or similar CRM
Event operations control
On-site access control coordination
Analyze operational information
Nice-to-have
Passion for live entertainment
Decision making under pressure
Collaborative and results-oriented
Integrity and professionalism
Key Requirements
3+ years in customer service, field work, project tracking, and data analysis
Bachelor's degree in Business Administration, Communication, or related field