Technology Support Engineer

Takeda UK

Bengaluru, India
Comptia a+ certification required
Active directory management experience
Windows 10 and mac os troubleshooting
This role provides advanced technical support to employee end users by managing and troubleshooting personal computers, servers, and ERP systems

Job Summary

  • This role provides advanced technical support to employee end users by managing and troubleshooting personal computers, servers, and ERP systems.
  • The successful candidate will diagnose complex technical issues, coordinate with internal and external teams, and provide real-time ERP system support.
  • As a non-supervisory position requiring profound technical understanding, the role involves anticipating trends and leading workflow quality within established procedures.

Matching Summary

This role provides advanced technical support to employee end users by managing and troubleshooting personal computers, servers, and ERP systems.

Skills & Requirements

Must-have

  • CompTIA A+ certification required
  • Active Directory management experience
  • Windows 10 and Mac OS troubleshooting
  • ERP system support and training
  • Local Area Network maintenance skills

Nice-to-have

  • Strategic communication with stakeholders
  • Experience supporting senior executives
  • Process enhancement proposal skills
  • Autonomous problem-solving abilities
  • Cross-platform mobile device support

Key Requirements

  • High school diploma or equivalent
  • Extensive relevant working experience
  • CompTIA A+ certification
  • Certified Microsoft Professional status

Work Rights

Not specified

Tailored Resume

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