Claims Advocate

EPIC Insurance Brokers & Consultants

Atlanta, GA, United States
Base: $60,000.00 - $70,000.00; bonus/equity: not s...
On-site
Client needs assessment
Risk mitigation solutions
Claims processing and management
Claims Advocates provide excellent customer service by ensuring all client needs are met while engaging in behaviors such as claims processing, evaluation, and resolution of claims

Job Summary

  • Claims Advocates provide excellent customer service by ensuring all client needs are met while engaging in behaviors such as claims processing, evaluation, and resolution of claims.
  • This role is responsible for servicing and managing a diverse book of Commercial Lines accounts, acting as a liaison between the organization, insurance provider, and client regarding claims status and coverage eligibility.
  • EPIC offers generous paid time off, managed PTO, paid parental leave, a referral bonus program, employee recognition programs, and professional growth & development opportunities.

Matching Summary

Claims Advocates provide excellent customer service by ensuring all client needs are met while engaging in behaviors such as claims processing, evaluation, and resolution of claims.

Salary

Base: $60,000.00 - $70,000.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • client needs assessment
  • risk mitigation solutions
  • claims processing and management
  • carrier communication
  • claim file documentation

Nice-to-have

  • owner mindset
  • inspire trust
  • think big
  • drive results
  • growth-minded employees

Key Requirements

  • 3-5+ years claims experience
  • General liability, workers' compensation, property knowledge
  • Communicate professionally to C-Suite
  • Strong analytical and problem-solving skills
  • Excellent communication and presentation skills
  • Strong negotiation and organizational skills
  • MS Office suite, Excel, and PowerPoint proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter