Base: $20.00ph - $22.00ph; bonus/equity: not speci...
Not specified (assumed to be in-person due to the nature of the role).
Bilingual chinese speaking required
Culturally astute in asian memorializing
Current hepatitis b vaccination (hbv)
Service Corporation International is seeking a Mortuary Operations Specialist in Whittier, CA, who will assist client families and support arrangement counselors during at-need arrangement conferences. The role requires a combination of customer service skills, cultural sensitivity, and administrative duties, with a focus on providing compassionate support during emotionally challenging situations
Job Summary
The role involves receiving and providing guidance to client families while assisting arrangement counselors during conferences.
Incumbents must be culturally astute in Asian memorializing and speak Chinese to effectively serve the diverse community.
Employees are expected to maintain professionalism and composure while working in an atmosphere heavy with grief.
Matching Summary
Match Score: 75
Service Corporation International is seeking a Mortuary Operations Specialist in Whittier, CA, who will assist client families and support arrangement counselors during at-need arrangement conferences. The role requires a combination of customer service skills, cultural sensitivity, and administrative duties, with a focus on providing compassionate support during emotionally challenging situations.
Salary
Base: $20.00/hr - $22.00/hr; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Bilingual Chinese speaking required
Culturally astute in Asian memorializing
Current Hepatitis B vaccination (HBV)
CA Drivers License with good record
Lift up to 50lbs including caskets
Data entry into HMIS software system
Nice-to-have
Warmth and compassion under pressure
Diplomatic communication style
Ability to work flexible evenings weekends
Experience with emotional distress situations
Team collaboration skills
Key Requirements
High School Diploma or equivalent
At least two years reception or hospitality experience