Tusker Vehicle Operations Case Handler - Watford

Lbgroupcoaching

Watford, , UK
Base: £30,609 rising to £31,809 as of april 2,026;...
Hybrid
Hybrid work style with office presence
Customer service to internal and external customers
Managing rental bookings and off-hire processes
The role involves daily operational delivery of rental, stop gap, and MOT processes while supporting the wider Vehicle Operational team in delivering targets

Job Summary

  • The role involves daily operational delivery of rental, stop gap, and MOT processes while supporting the wider Vehicle Operational team in delivering targets.
  • The company offers a generous pension contribution of up to 15%, an annual performance-related bonus, share schemes, and a wide-ranging benefits package including wellbeing initiatives and parental leave policies.
  • The organisation is committed to inclusivity, diversity, and sustainability, focusing on reducing emissions and providing environmentally friendly car benefit schemes.

Matching Summary

The role involves daily operational delivery of rental, stop gap, and MOT processes while supporting the wider Vehicle Operational team in delivering targets.

Salary

Base: £30609 rising to £31809 as of April 2026; Bonus/Equity: Annual performance-related bonus; Benefits: Pension up to 15%, share schemes, wellbeing initiatives, parental leave

Skills & Requirements

Must-have

  • Hybrid work style with office presence
  • Customer service to internal and external customers
  • Managing rental bookings and off-hire processes
  • Handling vehicle operational KPIs and reporting
  • Strong organisational and time management skills

Nice-to-have

  • Experience with Salesforce
  • Pro-change attitude and willingness to learn
  • Polite and professional telephone manner
  • Inquisitive nature for problem investigation
  • Ability to handle difficult or critical situations

Key Requirements

  • Full-time availability
  • Based in Watford location
  • Strong verbal and written communication skills
  • Previous experience with Salesforce desirable but not essential

Work Rights

Not specified

Tailored Resume

Cover Letter