Alternant Attaché Technique Pôle Service H/f

Viessmann

Thermal engineering or hvac background
Electrical engineering knowledge
Phone-based customer support skills
The role involves providing daily telephone support to professional clients for Viessmann products

Job Summary

  • The role involves providing daily telephone support to professional clients for Viessmann products.
  • Candidates will assist with product configuration, troubleshooting, and reporting recurring defects to technical experts.
  • The position offers opportunities for development and practical experience on stimulating projects within a supportive team environment.

Matching Summary

The role involves providing daily telephone support to professional clients for Viessmann products.

Skills & Requirements

Must-have

  • Thermal engineering or HVAC background
  • Electrical engineering knowledge
  • Phone-based customer support skills
  • Digital tool proficiency
  • AI anomaly analysis participation

Nice-to-have

  • Strong listening and learning ability
  • Resilience under pressure
  • Adaptability to technical levels
  • Email communication skills

Key Requirements

  • BTS, DUT, or BAC PRO qualification
  • Genie thermique/climatique/electrique training
  • Alternance (apprenticeship) status required

Work Rights

Alternance status required

Tailored Resume

Cover Letter