Stage - Assistant(e) Service Entretien Et Réparation - Boutique Mode (h/f) - Juillet 2026

Chanel

Paris, France
Customer service excellence
Client relationship management
Operational sav management
Assisting the Customer Service Manager in daily tasks, welcoming clients, and transforming dissatisfied customers into loyal ones

Job Summary

  • Assisting the Customer Service Manager in daily tasks, welcoming clients, and transforming dissatisfied customers into loyal ones.
  • Participating in the operational management of after-sales service, including tracking repairs, controlling returned items, and communicating with clients.
  • Benefiting from an integration program including training on Chanel's history and products, retail knowledge development, and professional networking opportunities.

Matching Summary

Assisting the Customer Service Manager in daily tasks, welcoming clients, and transforming dissatisfied customers into loyal ones.

Skills & Requirements

Must-have

  • Customer service excellence
  • Client relationship management
  • Operational SAV management
  • Basic repair assistance

Nice-to-have

  • Passion for fashion
  • Dynamism and rigor
  • Sense of service
  • Professional networking

Key Requirements

  • Higher education in commerce and management
  • Previous retail or management experience
  • Proficiency in English
  • Computer literacy

Work Rights

Not specified

Tailored Resume

Cover Letter