Customer Service Advisors – Mortgage & Loans | S1 | Homes Direct (servicing) | Bradford
Santander UK
Bradford, United Kingdom
Base: £25,000; bonus/equity: up to £1,920 discreti...
**
Handling customer mortgage or loan queries
Inspiring customers to embrace digital evolution
Identifying vulnerability and detecting potential fraud
**
Santander UK is seeking full-time Customer Service Advisors for their Homes Direct Servicing team in Bradford, focusing on mortgage and loan customer queries. The role emphasizes outstanding customer service, effective communication, and the ability to thrive in a dynamic environment, offering a competitive salary and a range of benefits.
**
Job Summary
Santander is evolving into a technology-driven organisation with a customer-centric transformation.
This role involves handling customer and third-party mortgage or loan queries and transactions over the phone, and potentially Live Chat.
Employees benefit from competitive rewards, wellbeing support, and global growth opportunities.
Matching Summary
Match Score: 75
**
Santander UK is seeking full-time Customer Service Advisors for their Homes Direct Servicing team in Bradford, focusing on mortgage and loan customer queries. The role emphasizes outstanding customer service, effective communication, and the ability to thrive in a dynamic environment, offering a competitive salary and a range of benefits.
**
Salary
Base: £25,000; Bonus/Equity: up to £1,920 discretionary performance related bonus; Benefits: £500 flexible benefit
Skills & Requirements
Must-have
Handling customer mortgage or loan queries
Inspiring customers to embrace digital evolution
Identifying vulnerability and detecting potential fraud