Spécialiste Relations Clients - Référent(e) Documentaire (d/f/m)

Roche

Unknown
Management of client relationships
Kpi performance analysis
Crm salesforce usage
At Roche you can show up as yourself, embraced for the unique qualities you bring

Job Summary

  • At Roche you can show up as yourself, embraced for the unique qualities you bring.
  • The role involves managing client relationships, ensuring compliance, and coordinating documentation for the supply chain unit.
  • Roche is dedicated to advancing science and ensuring access to healthcare globally, fostering creativity and ambition among its employees.

Matching Summary

At Roche you can show up as yourself, embraced for the unique qualities you bring.

Skills & Requirements

Must-have

  • Management of client relationships
  • KPI performance analysis
  • CRM Salesforce usage
  • Document control and SOP management
  • Handling client inquiries and complaints
  • Supply chain documentation
  • Audit and CAPA coordination

Nice-to-have

  • Strong problem-solving skills
  • Sense of urgency
  • Collaboration with internal and external clients
  • Continuous improvement mindset
  • Professional English communication

Key Requirements

  • Higher education degree with client management specialization
  • Experience in document management
  • Experience in supply chain or customer service
  • Experience managing service providers
  • Professional level English

Work Rights

Not specified

Tailored Resume

Cover Letter