Assistant.e Gérant.e

COS

Montréal, Canada
On-site
Customer experience management
Sales performance analysis
Team development and coaching
You are responsible for supporting the store's sales and profit goals by establishing a plan to deliver the best customer experience in the department and throughout the store

Job Summary

  • You are responsible for supporting the store's sales and profit goals by establishing a plan to deliver the best customer experience in the department and throughout the store.
  • Manage the team responsible for recruitment, training, development, and succession planning in line with H&M's best practices.
  • We offer all employees of the H&M group interesting benefits and numerous development opportunities worldwide.

Matching Summary

You are responsible for supporting the store's sales and profit goals by establishing a plan to deliver the best customer experience in the department and throughout the store.

Skills & Requirements

Must-have

  • Customer experience management
  • Sales performance analysis
  • Team development and coaching
  • Inventory and stock management
  • Loss prevention strategies

Nice-to-have

  • Positive and creative personality
  • Passion for customer service
  • Adaptable to dynamic environments
  • Detail-oriented approach

Key Requirements

  • 1-2 years transferable work experience
  • Ability to lift up to 20 pounds
  • Ability to stand for long periods
  • Basic computer skills
  • Availability including evenings and weekends

Work Rights

Not specified

Tailored Resume

Cover Letter