System Support Specialist

Razer

Shah Alam, Malaysia
On-site
Payment gateway services troubleshooting
Web applications and backend scripts debugging
Php, laravel, javascript, jquery, vue.js, mysql, mariadb
Razer is seeking a System Support Specialist for their Shah Alam, Malaysia office, focusing on ensuring the stability and performance of business-critical systems. The ideal candidate will have at least three years of relevant experience and strong technical skills in troubleshooting and integration support, alongside excellent communication abilities

Job Summary

  • We are seeking a highly skilled and customer-focused System Support Specialist to ensure the stability, reliability, and seamless performance of our business-critical systems.
  • This role involves proactive monitoring, in-depth technical troubleshooting, and comprehensive integration support.
  • As a System Support Specialist, you will manage complex merchant issues, deliver day-to-day (BAU) support, and maintain smooth connectivity across integrated platforms.

Matching Summary

Match Score: 85

Razer is seeking a System Support Specialist for their Shah Alam, Malaysia office, focusing on ensuring the stability and performance of business-critical systems. The ideal candidate will have at least three years of relevant experience and strong technical skills in troubleshooting and integration support, alongside excellent communication abilities.

Skills & Requirements

Must-have

  • Payment gateway services troubleshooting
  • Web applications and backend scripts debugging
  • PHP, Laravel, JavaScript, jQuery, Vue.js, MySQL, MariaDB
  • Merchant integration guidance
  • API and SDK integration support

Nice-to-have

  • Customer-focused approach
  • Proactive system monitoring
  • Cross-functional team collaboration

Key Requirements

  • Minimum 3 years of experience
  • Bachelor’s or Master’s degree in Computer Science, IT, or related
  • Strong knowledge of software development methodologies
  • Proven experience in requirements gathering, analysis, and documentation
  • Must be able to work at the i-City Shah Alam office

Work Rights

Not specified

Tailored Resume

Cover Letter