Ability to lift up to 100 lbs and push/pull 300 lbs
This position is responsible for providing customer service to all customers on scheduled or charter services while handling inquiries promptly
Job Summary
This position is responsible for providing customer service to all customers on scheduled or charter services while handling inquiries promptly.
Agents must process tickets, check baggage, monitor carry-on regulations, and handle denied boarding situations including re-accommodation.
The role requires working in a 24-hour environment with exposure to extreme noise, temperature fluctuations, and physical demands like lifting heavy loads.
Matching Summary
This position is responsible for providing customer service to all customers on scheduled or charter services while handling inquiries promptly.
Skills & Requirements
Must-have
Must be authorized to work in the US
Minimum one year customer service experience
Ability to lift up to 100 lbs and push/pull 300 lbs
Available for flexible hours including nights and weekends
Strong computer skills and office equipment usage
Nice-to-have
People oriented with positive and friendly attitude
Effective verbal and written communication skills
Well groomed and adheres to dress code policy
Able to work in extreme weather conditions
Valid driver's license preferred
Key Requirements
High School Diploma or GED
Pass criminal background check
At least 18 years of age
Valid driver's license (required per text, preferred in list)
US work authorization under Immigration Act of 1986