Service Desk Operator

Lincolnshire Co-op

All Locations, United Kingdom
Not specified; shift premium for night hours; annu...
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Excellent communication skills
Organised and methodical approach
Ability to work under pressure
** Lincolnshire Co-op is seeking a Service Desk Operator to join their enthusiastic team, acting as the first point of contact for IT support and property-related issues. Ideal candidates will have strong communication skills and a methodical approach to work, with the opportunity to develop their careers within a supportive environment. **

Job Summary

  • This role serves as the first point of contact for colleagues, providing IT support and resolving property-related issues.
  • The position involves a 4-week shift rota that includes night shifts from 10pm to 6am with a shift premium.
  • The company offers comprehensive benefits including 30 days annual leave, up to 12% pension contributions, and fully funded SIA licence training.

Matching Summary

Match Score: 75

** Lincolnshire Co-op is seeking a Service Desk Operator to join their enthusiastic team, acting as the first point of contact for IT support and property-related issues. Ideal candidates will have strong communication skills and a methodical approach to work, with the opportunity to develop their careers within a supportive environment. **

Salary

Not specified; Shift premium for night hours; Annual discretionary bonuses available

Skills & Requirements

Must-have

  • Excellent communication skills
  • Organised and methodical approach
  • Ability to work under pressure
  • Initiative and team collaboration
  • Shift work availability including nights

Nice-to-have

  • Previous IT role experience
  • Customer service background
  • Enthusiasm for learning
  • Trustworthy and reliable nature

Key Requirements

  • Must be over 18 years old
  • Qualify for Security Industry Authority (SIA) licence
  • Achieve SIA licence in CCTV monitoring

Work Rights

Not specified

Tailored Resume

Cover Letter