This role provides production support, resolves incidents, manages service requests, and collaborates across engineering, product, security, and business teams to maintain seamless operations for internal and external users
Job Summary
This role provides production support, resolves incidents, manages service requests, and collaborates across engineering, product, security, and business teams to maintain seamless operations for internal and external users.
Use monitoring tools (Splunk, dashboards, application logs) to proactively identify anomalies and performance issues and collaborate with SRE and Platform Engineering teams to enhance observability and monitoring maturity.
We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility.
Matching Summary
This role provides production support, resolves incidents, manages service requests, and collaborates across engineering, product, security, and business teams to maintain seamless operations for internal and external users.