Senior Representative, Customer Service Operations

Cardinal Health

Base: $18.70 - $26.80 ph; bonus/equity: no bonus e...
Customer order fulfillment
Contract administration
Problem resolution skills
The Senior Representative is responsible for establishing, maintaining, and enhancing customer business through contract administration and timely order fulfillment

Job Summary

  • The Senior Representative is responsible for establishing, maintaining, and enhancing customer business through contract administration and timely order fulfillment.
  • This role collaborates cross-functionally with Commercial, Finance, Supply Chain, and Operations teams to optimize operational performance and enhance the customer experience.
  • Cardinal Health offers a comprehensive benefits package including medical, dental, vision coverage, paid time off, and a 401k savings plan.

Matching Summary

The Senior Representative is responsible for establishing, maintaining, and enhancing customer business through contract administration and timely order fulfillment.

Salary

Base: $18.70 - $26.80 per hour; Bonus/Equity: No bonus eligible; Benefits: Medical, dental, vision, HSA, 401k, PTO

Skills & Requirements

Must-have

  • customer order fulfillment
  • contract administration
  • problem resolution skills
  • cross-functional collaboration
  • backorder tracking

Nice-to-have

  • sales support to field representatives
  • process improvement initiatives
  • relationship building with stakeholders
  • trend analysis for business opportunities

Key Requirements

  • 3-6 years of experience preferred
  • High School Diploma or GED preferred

Work Rights

Not specified

Tailored Resume

Cover Letter