Salesforce is seeking an experienced Senior Success Guide for its Commerce Cloud division in Indiana, India. The role focuses on driving customer success by leveraging technical expertise to optimize Commerce Cloud adoption for B2B clients
Job Summary
Engage with Premier and Signature customers to enable, advise, and optimize Commerce Cloud adoption.
Be a trusted B2B Commerce Cloud subject-matter expert for the broader Success Guide organization.
Drive thought leadership through mentoring and knowledge sharing.
Matching Summary
Match Score: 85
Salesforce is seeking an experienced Senior Success Guide for its Commerce Cloud division in Indiana, India. The role focuses on driving customer success by leveraging technical expertise to optimize Commerce Cloud adoption for B2B clients.
Skills & Requirements
Must-have
Commerce Cloud B2B expertise
Customer engagement and advisory
Technical concept translation
B2B Commerce Cloud subject-matter expert
Nice-to-have
AI and integration knowledge
Thought leadership and mentoring
Proactive and self-starting attitude
Key Requirements
5+ years customer-facing tech experience
5+ years Salesforce Commerce Cloud B2B experience
Fluent English speaker
Excellent communication and interpersonal skills
Ability to work collaboratively with global teams
Ability to facilitate discussions and translate technical concepts