Squarespace is seeking a Senior Product Manager II for their Growth team in New York City to lead the strategy and execution of user-facing Customer Support surfaces and select internal tools. The role involves transforming the Help Center into a cohesive platform and requires strong product management experience, particularly in user-centered design and growth initiatives
Job Summary
The role involves leading a massive fundamental redesign of the Help Site from siloed knowledge bases into a singular discovery-led product.
Candidates will act as the primary product leader for CustOps, shaping roadmaps for both user-facing help centers and internal agent tools.
Squarespace offers comprehensive benefits including 100% covered medical premiums, flexible paid time off, and 12 weeks of paid parental leave.
Matching Summary
Match Score: 85
Squarespace is seeking a Senior Product Manager II for their Growth team in New York City to lead the strategy and execution of user-facing Customer Support surfaces and select internal tools. The role involves transforming the Help Center into a cohesive platform and requires strong product management experience, particularly in user-centered design and growth initiatives.