Customer Service Representative

AmeriVet

Seymour, CT, United States
Competitive pyy; performance bonuses available; 40...
Not specified (assumed in-person due to the nature of the role)
Professional phone etiquette
Weekend and holiday availability
Prioritize tasks simultaneously
AmeriVet is seeking a personable and skilled Customer Service Representative (CSR) to serve as the primary point of contact at their clinic in Seymour, CT. The role emphasizes creating positive client interactions, managing appointments, and providing administrative support, all while ensuring excellent customer service

Job Summary

  • The Client Service Representative serves as the primary point of contact, ensuring every client interaction results in a positive impression.
  • Responsibilities include managing appointments, performing lobby triage, processing payments, and maintaining accurate pet records.
  • AmeriVet offers competitive pay, performance bonuses, 401(k) matching, and comprehensive health benefits to support team member growth.

Matching Summary

Match Score: 85

AmeriVet is seeking a personable and skilled Customer Service Representative (CSR) to serve as the primary point of contact at their clinic in Seymour, CT. The role emphasizes creating positive client interactions, managing appointments, and providing administrative support, all while ensuring excellent customer service.

Salary

Competitive pay; Performance bonuses available; 401(k) matching included

Skills & Requirements

Must-have

  • Professional phone etiquette
  • Weekend and holiday availability
  • Prioritize tasks simultaneously
  • Problem-solving skills
  • High school diploma or equivalent

Nice-to-have

  • Experience with veterinary EMR systems
  • Knowledge of veterinary medical terminology
  • One year customer service experience
  • Compassionate communication style
  • Computer efficiency

Key Requirements

  • HS Diploma or educational equivalent
  • Available to work weekends and holidays
  • Excellent customer service skills

Work Rights

Not specified

Tailored Resume

Cover Letter