Mitarbeiter (m/w/d) In Der Kundenbetreuung Medien Mit Homeoffice-option
Capita (digital)
Köln, Germany
Hybrid
Competent and reliable customer support
Service-oriented customer advice
Pc proficiency
Capita is seeking a motivated and customer-oriented Mitarbeiter in der Kundenbetreuung Medien, offering a home office option after initial training. The role involves addressing customer inquiries and providing service-oriented support, with a focus on enhancing customer satisfaction
Job Summary
As a Customer Service Representative in Media, you will ensure better customer experiences together with your team.
You will competently and reliably answer telephone and written customer inquiries and provide helpful support for caller questions.
You will create individual offers, record and maintain customer master data, and document the processing of customer concerns.
Matching Summary
Match Score: 85
Capita is seeking a motivated and customer-oriented Mitarbeiter in der Kundenbetreuung Medien, offering a home office option after initial training. The role involves addressing customer inquiries and providing service-oriented support, with a focus on enhancing customer satisfaction.