Pharmacy Tech Support Call Center Rep (work From Home Anywhere In The Us)
IQVIA UK
Anywhere, US
Base: $18.00 ph; bonus/equity: not specified; bene...
Fully remote
Payment assistance solutions
Program eligibility
Submission rejection troubleshooting
Provide payment assistance solutions such as co-pay cards or vouchers
Job Summary
Provide payment assistance solutions such as co-pay cards or vouchers.
The Pharmacy Support Call Center Representative is primarily responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection.
We cultivate a diverse corporate culture across the 100+ countries where we operate, celebrating and rewarding teamwork and inclusiveness.
Matching Summary
Provide payment assistance solutions such as co-pay cards or vouchers.
Salary
Base: $18.00 per hour; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
payment assistance solutions
program eligibility
submission rejection troubleshooting
first level support
document resolution information
Nice-to-have
patient support programs
diverse corporate culture
innovative solutions
Key Requirements
High School Diploma or equivalent
Pharmacy Technician experience
HIPAA certified
Call center experience (3+ years preferred)
Bi-lingual (English/Spanish)
Work Rights
Must reside in the same country where the job is located