Service Advisor

Hastings Deering

Cairns, FNQ, Australia
Base: competitive salary pyckage with yearly revie...
Service and repair coordination
Customer-focused communication
Mechanical aptitude
As a Service Advisor at Hastings Deering, you will coordinate service and repair activities while delivering exceptional customer service, ensuring every job is completed safely, efficiently, and to the highest standard

Job Summary

  • As a Service Advisor at Hastings Deering, you will coordinate service and repair activities while delivering exceptional customer service, ensuring every job is completed safely, efficiently, and to the highest standard.
  • Hastings Deering offers a permanent, Monday-to-Friday position with a competitive salary package, training and career development opportunities, and a supportive and professional team environment.
  • Employees benefit from health and wellbeing support programs, paid parental leave, insurance benefits, and access to global growth opportunities through the Sime network.

Matching Summary

As a Service Advisor at Hastings Deering, you will coordinate service and repair activities while delivering exceptional customer service, ensuring every job is completed safely, efficiently, and to the highest standard.

Salary

Base: Competitive salary package with yearly reviews; Bonus/Equity: Not specified; Benefits: Health and wellbeing support, paid parental leave, insurance benefits

Skills & Requirements

Must-have

  • Service and repair coordination
  • Customer-focused communication
  • Mechanical aptitude
  • Service management systems proficiency
  • Work-in-progress management
  • Safety and quality compliance

Nice-to-have

  • Collaborative team environment
  • Ability to work under pressure
  • Strong organizational skills
  • Continuous improvement mindset
  • Mentorship and career development opportunities
  • Flexible working hours

Key Requirements

  • Experience as Service Advisor or similar role
  • Background in heavy equipment, automotive, or mining sectors
  • Intermediate computer skills
  • Pre-employment checks including police check and medical assessment

Work Rights

Not specified

Tailored Resume

Cover Letter