Hardware Engineering Technical Failure Analysis Case Lead

Cisco UK

Milpitas, California, USA
Base: $168,800.00 - $277,400.00; bonus/equity: not...
Hardware root cause analysis
Networking products knowledge
High-speed serdes interfaces
Lead failure analysis effort on switches and routers, performing in-depth root cause analysis and determining corrective actions for field product quality improvement

Job Summary

  • Lead failure analysis effort on switches and routers, performing in-depth root cause analysis and determining corrective actions for field product quality improvement.
  • Prepare comprehensive technical reports for customers and Cisco leadership detailing findings from product failure investigations.
  • Join a close-knit team focused on hardware quality and failure analysis within a larger hardware engineering organization.

Matching Summary

Lead failure analysis effort on switches and routers, performing in-depth root cause analysis and determining corrective actions for field product quality improvement.

Salary

Base: $168,800.00 - $277,400.00; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401(k) with match, paid leave, disability, life insurance

Skills & Requirements

Must-have

  • Hardware root cause analysis
  • Networking products knowledge
  • High-speed serdes interfaces
  • Electrical diagnostics equipment
  • Fault reproduction and troubleshooting

Nice-to-have

  • Passion for technical investigations
  • Excellent communicator
  • Data collection and analysis
  • Team collaboration and empathy

Key Requirements

  • 8+ years experience in hardware failure analysis
  • Bachelor's degree in electrical/computer engineering
  • Experience with high-speed signals/serial transmission
  • Experience with electrical diagnostics equipment
  • Experience with network traffic generators

Work Rights

Not specified

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