Personal Banking Associate Trainee

TD Bank

Fort Mcmurray, Alberta, Canada
45,700 - 61,000 cad; not specified; not specified ...
Customer relationship building
Financial needs assessment
Digital banking education
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions

Job Summary

  • At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
  • In this role, you will engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions, while understanding customer needs and guiding them to the right contact person.
  • TD offers a Total Rewards package reflecting investments in colleagues' financial, physical, and mental well-being, including base salary, variable compensation, health benefits, savings programs, paid time off, and career development opportunities.

Matching Summary

At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.

Salary

45,700 - 61,000 CAD; Not specified; Not specified

Skills & Requirements

Must-have

  • Customer relationship building
  • Financial needs assessment
  • Digital banking education
  • Transaction processing support
  • Problem resolution
  • Work practice improvement recommendations

Nice-to-have

  • Can-do attitude
  • Dynamic and diligent influencer
  • Positive and equitable work environment
  • Team effectiveness promotion
  • Sharing industry knowledge

Key Requirements

  • High School diploma and/or 1+ years relevant experience
  • Investment Funds Canada (IFC) or equivalent
  • Post-Secondary or Undergraduate degree preferred
  • Proficiency in MS Office and branch software
  • Knowledge of banking solutions and processes
  • Strong administration, organizational, planning, and time management skills
  • Mobility within Assigned District

Work Rights

Not specified

Tailored Resume

Cover Letter