Not specified; commensurate with job duties + rele...
Hybrid
Troubleshoot windows 10 operating systems
Manage active directory accounts
Resolve hardware and software incidents
This hybrid position in Oklahoma City requires a candidate to troubleshoot hardware, software, and networking issues while adhering to strict SLAs
Job Summary
This hybrid position in Oklahoma City requires a candidate to troubleshoot hardware, software, and networking issues while adhering to strict SLAs.
The role mandates the ability to obtain and retain a DoD Common Access Card and a Secret security clearance for eligibility.
Maximus offers a comprehensive compensation package including health insurance, retirement savings plans, paid time off, and short- and long-term incentives.
Matching Summary
This hybrid position in Oklahoma City requires a candidate to troubleshoot hardware, software, and networking issues while adhering to strict SLAs.
Salary
Not specified; Commensurate with job duties and relevant work experience; Includes benefits and incentives
Skills & Requirements
Must-have
Troubleshoot Windows 10 operating systems
Manage Active Directory accounts
Resolve hardware and software incidents
Work nights weekends and holidays
Maintain Secret security clearance
Nice-to-have
Strong verbal and written communication skills
Experience with ServiceNow ticketing system
HDI CSR certification preferred
ITIL Foundation certification preferred
Excellent customer service skills
Key Requirements
High School Diploma or GED required
3+ years of help desk experience
DoD Directive 8570.1 Level II Security+ certification
Eligible for Public Trust suitability
Ability to obtain Secret Clearance
Work Rights
Must be eligible for Public Trust suitability and obtain Secret Clearance