Cdi - Delivery Service Manager (h/f/x)

Chanel (Australia) Pty Ltd

Paris, France
Hybrid
Agile methodology experience
Service delivery management
Qa orchestration and testing
The role involves orchestrating end-to-end delivery and service for Merchandising and Buying solutions within the Chanel Mode division

Job Summary

  • The role involves orchestrating end-to-end delivery and service for Merchandising and Buying solutions within the Chanel Mode division.
  • Candidates must ensure impeccable service levels by managing KPIs, coordinating agile ceremonies, and validating go/no-go decisions for releases.
  • Chanel offers a dynamic environment that values human-centric creation, excellence, and opportunities for professional growth across multiple career paths.

Matching Summary

The role involves orchestrating end-to-end delivery and service for Merchandising and Buying solutions within the Chanel Mode division.

Skills & Requirements

Must-have

  • Agile methodology experience
  • Service delivery management
  • QA orchestration and testing
  • Release management coordination
  • Master planning and scheduling

Nice-to-have

  • Fashion or luxury industry knowledge
  • Strong crisis management skills
  • Bilingual French and English
  • Continuous improvement mindset
  • Stakeholder engagement abilities

Key Requirements

  • Significant IT project management experience
  • Fluency in French and English languages
  • Experience with application RUN support

Work Rights

Not specified

Tailored Resume

Cover Letter