Technical Field Service Representative Ii

Generac Power Systems Inc

Zeeland, MI, United States
Base: not specified; bonus/equity: eligible for va...
Electrical and mechanical repair skills
On-site equipment troubleshooting
Customer service experience
The Generator Field Service Technician is responsible for providing on-site troubleshooting, repair, warranty/campaign service, preventative maintenance, and equipment modifications of Generac industrial products

Job Summary

  • The Generator Field Service Technician is responsible for providing on-site troubleshooting, repair, warranty/campaign service, preventative maintenance, and equipment modifications of Generac industrial products.
  • This position includes a comprehensive benefit package that includes medical, dental and vision plans; life, long-term disability, flexible spending and health savings accounts, accrued paid time off, 8 paid Holidays and 401(k) retirement benefits.
  • Employees are encouraged to be innovative and are valued as an integral part of our team in a fast-paced agile work environment where their work makes a difference.

Matching Summary

The Generator Field Service Technician is responsible for providing on-site troubleshooting, repair, warranty/campaign service, preventative maintenance, and equipment modifications of Generac industrial products.

Salary

Base: Not specified; Bonus/Equity: Eligible for variable compensation including short-term and long-term incentives; Benefits: Comprehensive medical, dental, vision, life, disability, PTO, holidays, 401(k)

Skills & Requirements

Must-have

  • Electrical and mechanical repair skills
  • On-site equipment troubleshooting
  • Customer service experience
  • Use of diagnostic tools and procedures
  • Fleet vehicle operation
  • Safety compliance and regulations

Nice-to-have

  • Innovative and agile work environment
  • Training and educating customers
  • Experience with multiple generator brands
  • Fast-paced work setting
  • Team-oriented culture

Key Requirements

  • High School Diploma or Equivalent
  • Valid Driver’s License
  • 1+ Year Customer Service experience
  • 2+ Years electrical and mechanical repair experience
  • Experience with Generac, Cummins, Onan, Kohler, CAT generators preferred

Work Rights

Not specified

Tailored Resume

Cover Letter