Customer Success Manager, Enterprise

JLL

London, GBR
Fully remote
Enterprise software implementation leadership
Executive stakeholder relationship management
Complex project planning and delivery
This role serves as a trusted advisor to senior stakeholders while leading end-to-end software implementations for enterprise clients across the UK

Job Summary

  • This role serves as a trusted advisor to senior stakeholders while leading end-to-end software implementations for enterprise clients across the UK.
  • The successful candidate will drive value through deep product expertise, strategic business alignment, and hands-on implementation leadership.
  • JLL empowers employees to shape a brighter future in real estate by combining world-class services, advisory, and technology.

Matching Summary

This role serves as a trusted advisor to senior stakeholders while leading end-to-end software implementations for enterprise clients across the UK.

Skills & Requirements

Must-have

  • Enterprise software implementation leadership
  • Executive stakeholder relationship management
  • Complex project planning and delivery
  • Workflow optimization and testing
  • Change management consulting expertise

Nice-to-have

  • Commercial real estate technology experience
  • UK regional market knowledge
  • AI-driven insights application
  • Cross-functional team orchestration
  • Strategic expansion identification

Key Requirements

  • Proven track record of leading complex software implementations
  • Experience engaging with C-suite stakeholders
  • Strong background in change management strategies
  • Ability to coordinate cross-functional resources

Work Rights

Not specified

Tailored Resume

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