As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers.
The Customer Banking Specialist role involves supporting multiple branches including Footscray, Sunshine, and Central West Plaza with a predetermined roster.
This role offers the opportunity to positively impact customers’ lives by helping them make informed financial decisions and providing effective solutions.
Matching Summary
As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Exceptional customer service delivery
In-depth banking product knowledge
Ability to work in busy retail environment
Effective problem solving skills
Strong communication skills
Nice-to-have
Genuine interest in banking career
Ability to articulate financial terms clearly
Championing risk-adverse culture
Experience in financial services or retail
Ability to educate on digital banking options
Key Requirements
Experience in financial services, retail or hospitality