Client Success Manager, Ondemand

Worldpay (FIS)

Multiple Locations
Base: $90,640-$152,260; bonus/equity: not specifie...
Client success management
Account management
Client service/support
The On Demand Client Success Manager plays a critical role in helping clients realize value from FIS solutions through a scaled, on demand engagement model

Job Summary

  • The On Demand Client Success Manager plays a critical role in helping clients realize value from FIS solutions through a scaled, on demand engagement model.
  • Manage a scaled portfolio of clients, prioritizing engagement based on client needs, health indicators, and business impact.
  • A career at FIS is more than just a job— it’s an opportunity to shape the future of fintech.

Matching Summary

The On Demand Client Success Manager plays a critical role in helping clients realize value from FIS solutions through a scaled, on demand engagement model.

Salary

Base: $90,640-$152,260; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Client Success Management
  • Account Management
  • Client Service/Support
  • Fintech solutions
  • Scaled client portfolio management
  • Data analysis for client health

Nice-to-have

  • Trusted advisor during client lifecycle
  • Collaborative and inclusive environment
  • Continuous learning and development

Key Requirements

  • 5–7 years of experience
  • Bachelor’s degree or equivalent relevant experience
  • Financial services or fintech experience preferred
  • Ability to communicate business value
  • Analytical mindset with data and reporting tools experience
  • Excellent communication and presentation skills
  • Proven ability to manage multiple client interactions

Work Rights

Not specified

Tailored Resume

Cover Letter