Customer Contact Center Representative - 11:30am-8:00pm Shift

Wintrust

Rosemont, Illinois, United States
Base: $19.00 - $20.00 ph; bonus: eligible for annu...
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1-3 years directly related experience
Banking customer service experience preferred
Evening shift availability 11:30am-8pm
** Wintrust is seeking a Customer Contact Center Representative for the 11:30am-8:00pm shift, located in Rosemont, Illinois. The role requires delivering exceptional customer service and support for banking inquiries while working in a hybrid environment. Candidates with banking customer service experience and strong communication skills are preferred. **

Job Summary

  • The role involves solving internal and external customer inquiries regarding deposits, loans, and treasury management while identifying systemic problems.
  • Wintrust offers a competitive pay rate of $19.00-$20.00 per hour along with an annual discretionary bonus and comprehensive benefits package.
  • Candidates must complete a required five-week onsite training in Rosemont before transitioning to the evening shift schedule.

Matching Summary

Match Score: 75

** Wintrust is seeking a Customer Contact Center Representative for the 11:30am-8:00pm shift, located in Rosemont, Illinois. The role requires delivering exceptional customer service and support for banking inquiries while working in a hybrid environment. Candidates with banking customer service experience and strong communication skills are preferred. **

Salary

Base: $19.00 - $20.00 per hour; Bonus: Eligible for annual discretionary bonus; Benefits: Medical, dental, vision, 401k match, paid time off

Skills & Requirements

Must-have

  • 1-3 years directly related experience
  • Banking customer service experience preferred
  • Evening shift availability 11:30am-8pm

Nice-to-have

  • Entrepreneurial spirit
  • Cross-functional collaboration skills
  • Strong knowledge of banking processes

Key Requirements

  • 1-3 years directly related experience
  • Banking customer service experience preferred
  • Availability for evening shifts Monday through Friday and every other Saturday

Work Rights

Not specified

Tailored Resume

Cover Letter