Adcorpgroup is seeking a Client Success Manager in Johannesburg to oversee operational service delivery, ensuring compliance with client agreements and effective payroll management. The role requires experience in the industry, preferably in temporary employment services (TES), along with strong relationship management and operational skills
Job Summary
The role is fully accountable for efficient operational service delivery aligned with client Service Level Agreements.
Responsibilities include managing payroll integrity, recruitment of backup staff, and ensuring regulatory compliance.
The position requires establishing strong relationships with key client contacts and driving business growth opportunities.
Matching Summary
Match Score: 75
Adcorpgroup is seeking a Client Success Manager in Johannesburg to oversee operational service delivery, ensuring compliance with client agreements and effective payroll management. The role requires experience in the industry, preferably in temporary employment services (TES), along with strong relationship management and operational skills.
Skills & Requirements
Must-have
Payroll management and verification
Service Level Agreement implementation
Recruitment and resource coordination
Team disciplinary and CCMA case management
Client relationship and reporting
Nice-to-have
Business development experience in industry
TES experience preferred
Transformation drive within team
Strategic forecasting for labor needs
Mentoring and coaching assignees
Key Requirements
Grade 12 education
NQF Level 5 qualification
Degree in Business, HR or related field (preferred)
TES experience preferred
Sales or business development experience in the industry