Technical Service Representative Ii

Generac Power Systems Inc

Waukesha, WI, United Kingdom
Troubleshoot generator sets
Customer service communication skills
Knowledge of mechanical and electrical theory
Generac is a leading energy technology company committed to powering a smarter world with over 60 years of history in energy innovation

Job Summary

  • Generac is a leading energy technology company committed to powering a smarter world with over 60 years of history in energy innovation.
  • The role involves answering inbound calls and emails from dealer technicians, troubleshooting technical issues, and mentoring less experienced staff.
  • The position requires occasional travel and involves physical demands such as lifting up to 50 pounds and frequent computer-based work.

Matching Summary

Generac is a leading energy technology company committed to powering a smarter world with over 60 years of history in energy innovation.

Skills & Requirements

Must-have

  • Troubleshoot generator sets
  • Customer service communication skills
  • Knowledge of mechanical and electrical theory
  • Proficiency in Microsoft Office Suite
  • Mentoring less experienced representatives

Nice-to-have

  • Developing leadership competencies
  • Ability to remain calm in high-stress situations
  • Basic control system programming knowledge
  • Strong problem-solving skills
  • Attention to detail

Key Requirements

  • Associate degree or equivalent experience
  • Minimum 1 year related technical experience
  • Knowledge of engine maintenance and generator troubleshooting
  • Ability to communicate technical concepts clearly

Work Rights

Not specified

Tailored Resume

Cover Letter